
The surprising secret to creating a million dollar a month business that you love.
1. What To Do When Things Get Hard
We were lucky. We got off the ground running with 0 funding. We started with smart principles of a lean startup mentality and learned along the way: We tested ideas rapidly and cheaply before investing (Our first order came before we had a website, it was just a youtube video posted on a forum thread with a paypal link). We had no office and worked from home (no office expenses). We prioritized getting things done over perfection (We let the market tell us what they wanted and changed based on the feedback). We focused on creating scalable system and we constantly tweaked and learned. We wrote an article about it here - You can see what we were focusing on at the time. The HOTH got up and going quickly, but growing wasn't easy. (And if you've been in SEO for a while - you know it too!) Soon after we started the HOTH in 2010, Google started releasing the biggest updates of all time with Panda and Penguin.
After you understand your weaknesses, you focus on your strengths and creatively solve for all the weaknesses vs trying to mask them.
That takes true confidence - being able to be vulnerable and admit what you’re not good at. But when you can do that, you can grow by leaps and bounds.
Objective self-awareness is the hard-to-swallow antidote that will help you overcome your limitations.
By focusing on personal growth, you will create ideas about how you see the world, what you really want, and how to actually get there.
This is going to be very important because this understanding of how you see the world will heavily influence how your company will run. Pieces of you will permeate throughout the organization - good or bad.
If you are disorganized, your business will be disorganized.
If you have limiting beliefs, your business will be limited.
If you are lazy, your business will be lazy.
Conversely:
If you take responsibility for everything, you will find your solutions.
If you dream bigger, you can create the path.
If you focus on productivity, you can make it happen.
Realize the biggest limiting factor in getting to where you want to go is not your situation, it is YOU. Take the responsibility, lose your ego, and find what you need to grow. Through overcoming your pain will come your strength. This is the domino that will start the chain reaction that will be your success.
2. Create The Growth Vehicle: Use Your Personal Growth Experience To Develop The Culture
After the stagnation, we needed a massive change, and a massive goal. At the time we were doing about $100k / month and we set a goal 5X the business to $500k a month. That was a bit scary, since we hadn't really officially set goals like that previously. Even more difficult was that I didn't really know what it would take to get there. We had to change a lot, but the most important thing that had to change was how WE operated. Anything that works well and consistently is a system. As an operations guy, I’m always looking to create systems. These can come in many forms - processes for creating products, marketing, services, training docs, SOPs, hiring protocols etc. This is where most businesses go wrong and why some of the top business books of all time are essentially operations books that teach well-intentioned business owners to create systems. But the MOST important and often overlooked system that needs created is your Culture system. WARNING: I know that last sentence might stop you in your tracks as pictures start racing to your mind when you hear about "culture": hippy business books, corporate jargon, nonsense vernacular like "synergy" etc. Hear me out on this one, I'm going to show you some raw and vital tactics on how to drastically increase the numbers in your bank account. We have a document called The HOTH Culture Doc. It defines our purpose and dictates how we, the people of The HOTH, operate by working together as a company. It’s an evolving document that became vital especially after we started to struggle - and that’s exactly what it’s for: The Culture Doc should allow us to solve any problem that we run into. In reality it's just a simple Google Doc that evolves over time. Every person that gets hired goes through it in their on-boarding and has access to it all the time. The secret about The Culture Doc, while it’s masked as a company operations document, is that it’s really a personal development and growth philosophy. It gives purpose to waking up in the morning and shows how we should act during the day. In this case, to get to that 500k, we had to redefine and follow our own Culture Doc. This was the practical application of the core beliefs that we have. To create your own, you need to clarify YOUR PURPOSE, and use your ideas about how the world works (from your growth experiences) to create a set of principles that will guide your company. As defined by our doc: Our #1 purpose is to help as many people as possible achieve success with SEO, and our number #2 purpose is to have a blast while doing it. By really defining that, we knew what we had to up our game. If we wanted to serve more people, we had to reach more people. We drastically scaled our marketing, we released new products to broaden our scope, we brought on some amazing talent to get us to the next level and we went to WORK. The main reason we were able to make it through this period and hit that goal was because we lazer-focused on what our mission was and HOW we were going to get there. This all came from what we wrote in our culture doc. The second step is to use your experiences, your personal revelations, your own ideas about how the world works to create your own Culture Doc. The Doc will give structure to dealing with and crushing the inevitable problems your company will face and become the operating manual for your growth vehicle.3. Coming Full Circle: Find The Hidden Rockstars And Give Them The Opportunity Become Their Best Selves
In 2016, we hit the goal of $500k a month and then set out to do something even bigger in 2017: Get to $1,000,000 in a single month. Despite that number seeming unfathomable, a recurring theme had been pounded into my brain is that YOU create the future. Your job is to DREAM UP what you want, then be a professional problem solver to get there. Once your revenue gets high enough, you’ll have to bring on people to support that revenue. It will no longer, and can no longer, be you making all the decisions. In the beginning of the company, it was our goal to create a lifestyle business, specifically so we did NOT have to go to an office. We had previously been a "virtual" company with the majority of people working from home. But as the company grew and we defined our mission, our path to get there also clarified - and that included expanding then team in an office environment. Thanks in great part to George's (our now COO) leadership, we were able to bring on a rockstar team of talented people and introduce them to the culture that we had defined. Every single one of these employees got the HOTH Culture document in their onboarding. In the beginning of 2017, we had everyone sign a huge banner pledge declaring our goal of $1MM in a month. That buy-in that we got from everyone started working, and it came to the point that we were bursting at the seams with employees working from bean bags due to the shortage of desks. Just a few months later, we moved into a brand new office with a million dollar view.
The train took off.
On top of the office, we hit the Inc 5000 list, the Tampa Bay Fast 50, and George won a spot on the Tampa Bay Business Journal Up and Comers Under 30 list.
The culture that we defined was alive. We knew our purpose. We clearly knew where we were going. And everyone was working HARD to get there.
The day that we hit a million dollars in a single month was September 30, 2017.
What’s strange is that even though it was a Saturday and the office was technically closed, we had a full house.
From the beginning of the day, 1 by 1, the whole crew started showing up, and by the time we crossed the finish line there was a PARTY.
Everyone was working together to make it happen. We hit the $1MM mark and the slack channel lit up with pictures of celebration, cheers, and people hanging out for the rest of the night.
Clayton Johnson CMO @ The HOTH P.S. If you'd like to join our team of rockstars, check out our open positions here. We're always hiring! [sociallocker id="9515"]
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Discussion
Comments
CICIO
January 8th, 2025
I love this topic! Your perspective is really refreshing.
Banish Media
March 21st, 2024
Congratulation! such as inspiring journey. Please keep us updated!
Daniel Law
October 16th, 2020
Congrats guys! Business culture and values are probably two of the most important aspects to any fast-growing company. We’ve been keeping up with TheHoth in it’s very early days so it’s great to see you guys thriving!
